Public offer agreement
introduction
1.1. When opening an account on the website, visiting or using any section of our club (hereinafter referred to as the Website) You accept the terms and conditions of the website, the rules of any of the games, the terms of promotional activities, bonuses, special offers, and also agree to the privacy policy. All the rules mentioned above are hereinafter referred to as "Conditions". Please read the Terms carefully before accepting them. If for any reason you are not ready to accept the Terms, we ask you not to open an account and/or continue using the Website. By continuing to use the Website, you confirm your acceptance of the Terms.
GENERAL TERMS AND CONDITIONS
links
2.1. You use any links provided on the website for informational or promotional purposes at your own discretion and at your own risk. The Company is not responsible for the content of any third-party sites, actions or omissions of their owners, for the content of third-party advertising and sponsorship on these sites. The Website may contain links to other sites that are also outside the Company's control and are not mentioned in the Terms.
CHANGES TO CONDITIONS
3.1. We reserve the right to edit, update and modify any Terms and Conditions for reasons related to customer service, as well as for reasons related to changes in laws and regulations. In case of changes/updates to the Terms, all information will be provided on the Website. The Player is responsible for reviewing the current Conditions. The Company has the right to make any changes to the operation of the website, to the software and to the provision of services without prior notice to the player, as well as to change the requirements in accordance with current legislation, the fulfillment of which is necessary for access and use of the services.
3.2. In case of disagreement with the changes, you can close your account and/or stop using the Website by following clause 13 of these Terms. If you continue to use any part of the Website after the effective date of the revised Terms, we consider this to be consent and acceptance of the revised Terms, including (for the avoidance of doubt) any additions, deletions, substitutions or other changes to these Terms.
LEGAL REQUIREMENTS
4.1. The services of the Website may not be used by persons under the age of 18. The use of the site's services by persons under the age of 18 is a violation of the Terms. The company has the right to request documentary proof of the player's age at any stage to ensure that he has reached the age of eighteen. The Company has the right to refuse to use the service and suspend the player's account if he has not provided documentary proof of his age, or if the Company suspects that the service is being used by a player under the age of 18.
4.2. You use the services provided by the Website at your own choice and discretion. You assume responsibility by deciding whether the use of the Website's services is lawful in accordance with the applicable laws of your jurisdiction. You understand and accept that online gambling may be illegal in some jurisdictions, and that the company is unable to provide you with legal advice or guarantees regarding the legality of your use of the Website services.
4.3. You confirm, guarantee and agree that the use of the services on the Website complies with all applicable laws, statutes and regulations of your jurisdiction. You understand and accept the fact that the company does not bear any responsibility for any illegal or unauthorized use of the Website services by you.
4.4. The Player is solely responsible for paying all taxes and fees applicable in connection with any winnings received as a result of using the Website. The player is also responsible for reporting his winnings and/or losses to the relevant authorities, in case the winnings are subject to taxation according to any decisions and acts issued by local legislative, tax or other authorities.
OPENING AN ACCOUNT
5.1. To start using the services of the Website, you must open an account ("Your Account"). To do this, you must provide your email address and choose a password, as well as provide personal information, including your name, date of birth, and phone number. The password you have chosen will be used to log in later.
5.2. When registering, you must provide your true name. In order to confirm the accuracy of the data provided by you, the Company reserves the right at any time to request a document confirming your identity (including, but not limited to: a copy of your passport / ID card / or any payment card used). If for any reason you are unable to provide such information, the Company has the right to suspend your account until the required data is provided, and/or permanently close your account if it is not provided.
5.3. You confirm that when registering on the Website, you provided accurate, complete and reliable information about yourself, and in case of any changes, you will make appropriate corrections to this information. If this requirement is not met, the Company may apply restrictions on making transactions, receiving bonuses, and/or closing your account.
5.4. If you encounter any problems during registration or have any questions, you can contact customer support by email in the "Contacts" section.
5.5. You can open only one account on the Website. Other accounts opened by you will be treated as a "Duplicate Account" and closed, as well as:
5.5.1. All transactions made from the Duplicate Account have been declared invalid;
5.5.2. All bets or deposits made using a Duplicate Account have been refunded;
5.5.3. Any refunds, winnings or bonuses received or made while using an active Duplicate Account will be lost by you. At the request of the Company, you will have to return any funds that were withdrawn from the Duplicate Account.
PROOF OF YOUR IDENTITY; MONEY LAUNDERING PROTECTION REQUIREMENTS
6.1. Taking into account the rights granted to you to use the services, you guarantee, confirm, undertake and agree that:
6.1.1. You have reached the age legally permitted for gambling under the laws of your jurisdiction.
6.1.2. You are the rightful owner of the funds in your account. All information provided by you during the registration process and/or at any subsequent time, including as part of any transaction, is correct, up-to-date, accurate and fully corresponds to the name(s) on the credit/debit card(s) or other current accounts that will be used to deposit or receive funds credited to/from your account.
6.1.3. You are aware, understand and accept the fact that you may lose money while using the services on the Website. You are aware that you are solely responsible for any losses related to the use of the services of this Website. You agree that you use the services solely by your own choice, decision and at your own risk. If you lose, you have no right to make any claims against the Company.
6.1.4. You understand the general rules, methods and procedures for providing services and games on the Internet. You understand that you are responsible for ensuring that these bets and games are correct. You agree not to commit any actions or deeds that may damage the reputation of the Company.
6.2. By accepting the Terms, you agree that the Company may periodically conduct checks, either at its discretion or at the request of third parties (including regulatory authorities) to verify your identity and contact information ("Verification").
6.3. You agree that the possibility of withdrawing funds from your account during the checks may be limited by the Company.
6.4. The Company has the right to close your account immediately and/or refuse to use the Website services if you provide false, inaccurate, misleading and/or incomplete information.
6.5. The Company has the right to suspend your account if it is impossible to confirm that you have reached the age of 18. If, at the time of your participation in gambling-related operations on the Website, your age was less than Acceptable, then in such a case we disclaim the obligation to refund or otherwise compensate you for the funds held in your account:
6.5.1. your account will be closed;
6.5.2. all transactions made during this time will be cancelled, and the funds deposited by you to the account will not be refunded, and will also be considered returned due to the funds withdrawn.;
6.5.3. Any bets placed by you during this time will be cancelled and non-refundable, and will also be considered refunded due to the funds withdrawn. ;
6.5.4. Any winnings accumulated during the period when your age was less than Acceptable will be lost by you, and you will have to return to us, upon request, all funds that were withdrawn from your account.
USERNAME, PASSWORD, AND SECURITY
7.1. After opening an account, your username and password must remain confidential. If you have lost or forgotten your account information, you can restore your password by clicking on the "Remind password" button at the link located below the login window.
7.2. After opening an account, you are solely responsible for the security of your password. You are also responsible for any actions and transactions carried out on your account and for all losses on your account incurred by you due to the fault of third parties.
DEPOSITS, PLACEMENT OF MONEY IN THE ACCOUNT AND WITHDRAWAL OF MONEY FROM THE ACCOUNT
8.1. In order to participate in gambling on the Website, you must deposit certain funds in your account.
8.3. You confirm and agree that:
8.3.1. The funds that you deposit into your account are not of criminal and/or illegal and/or unauthorized origin.;
8.3.2. You agree not to cancel any previous transactions and/or deny/cancel any payments made by you that may cause a refund by a third party in order to avoid any legal liability.
8.4. The Player must deposit funds to his account only from the account/system and/or debit cards registered in his name. Funds from third parties, i.e. friends, relatives, partners and/or spouses are not accepted by the Company. Otherwise, all winnings will be confiscated and refunded.
8.5. All bank expenses/fees, in case of a bank transfer request for a refund to the rightful owner, will be covered by the recipient.
8.6. You have the right to use several phone numbers, but with mandatory confirmation of each number, if you replenish your account using the paid SMS service. This number must be specified in your profile. It is forbidden to take any form of loans from a mobile network operator. It is forbidden to make SMS deposits using SMS loans with a negative account balance. If you violate this rule, your account will be blocked without the possibility of withdrawing funds.
8.7. We do not accept cash sent to us. We may use third-party electronic payment processing organizations and/or financial institutions to process both your payments and payments to You, only if the regulations and conditions of such third-party electronic payment processing organizations and/or financial institutions do not contradict the provisions of these Terms.
8.8. You undertake not to cancel any previous transactions, not to cancel them in any other way, not to cancel any money placement operations in your account, and in any such case, you undertake to refund and compensate us for such outstanding funds, including any expenses incurred by us in the process of collecting your deposits.
8.9. The Company reserves the right to block your account, cancel any payments made and recover any winnings in case of suspicious or fraudulent cash deposits, including the use of stolen credit cards and/or any other fraudulent activity (including any refunds or cancellations of payments). We have the right to inform the relevant authorities and/or organizations (including credit information agencies) about any payment fraud or other illegal activities. We reserve the right to hire collection agencies to refund payments. Under no circumstances is the Company responsible for any unauthorized use of credit cards, regardless of whether the theft of the credit card was reported or not.
8.10. We may at any time set off any positive balance of your account in favor of any amount that you owe to the Company, including (without limitation) cases of repeated betting or betting, in accordance with clause 5.5, clause 11 ("Collusion, deceptive conduct, fraud, and criminal activity") or paragraph 16 ("Errors and omissions").
8.11. You understand and agree that your account is not a bank account, and therefore, it is not subject to any insurance, guarantees, replenishment or other protection tools from deposit insurance or bank insurance systems, as well as any similar insurance systems. No interest is charged on the funds deposited in your account.
8.12. You can request a withdrawal of money from your account at any time, provided that:
8.12.1. All payments transferred to your account have been checked for unacceptable actions, and no payment has been cancelled or otherwise cancelled.;
8.12.2. Any verification actions mentioned in Section 6 have been properly carried out.;
8.13. When applying for the withdrawal of funds, the following points must be taken into account:
8.13.1. The information in your profile must be filled in, the account is identified (verified)
To identify yourself, you will need to send us a photo of your identity document, such as a passport or ID card, as well as a selfie with the first page of your passport against the background of our website or with an inscription on paper. The passport series and number can be filled in on the image. If you have topped up your account with a plastic card, you must also send copies of the front and back sides of this card. The first six and last four digits of the card must be visible in the card number (please note that if you have an embossed card number, then the same numbers on the reverse side must be covered as on the front). The CVV2 code must also be filled in.
8.13.2. You can withdraw funds from the account only to your personal banking details. At the same time, it is necessary to use only one withdrawal method, the use of different withdrawal options is prohibited.
8.13.3. According to MasterCard's rules, we will not be able to refund funds to your MasterCard credit card. Thus, deposits made with a MasterCard credit card will be refunded using alternative payment methods.
8.13.4. The Company will need to carry out an identification procedure if the requested withdrawal amount exceeds the amount of the deposit/s, as well as if the withdrawal amount exceeds the equivalent of one hundred and fifty US dollars (USD 150).
8.13.5. The Company reserves the right to withhold 10% (but not less than 0.5 USD) of the withdrawal amount as expenses for making payments, if the turnover of funds (the amount of bets) on the account is less than three times the deposit amount. The company deducts 20% before withdrawing your funds if the deposit was made using a plastic card.
8.13.6. You can withdraw from the account an amount equivalent to no more than 500 USD per day, 5000 USD per week and 20,000 USD per month. If you are playing for large bets, the Company has the right to change the withdrawal dates in your favor.
8.13.7. If you win an amount equivalent to 20,000 US dollars or more, the Company has the right to divide the payments into monthly payments of 20,000 US dollars until the full amount is paid without interest on the debt. Winnings from progressive jackpots do not fall under these conditions.
8.13.8. The Company is not responsible for any delays in payment processing that occur after the withdrawal request has been processed by our managers. Withdrawal requests are processed seven days a week.
8.13.9 If the funds were transferred using the services of a telephone operator, the payment is made only after checking the receipt of the last deposit into your account using the specified method for possible fraud.
8.13.10 Funds received with the no deposit bonus cannot be withdrawn until the bonus has been wagered. When the bonus wagering is completed, the amount of funds is transferred from your bonus balance to the cash balance and can be withdrawn, however, funds received as a result of wagering without a deposit bonus are withdrawn only to a registered bank card, QIWI cards and all similar withdrawals from a no deposit bonus are not carried out.
8.13.11 The payout period of winnings depends on the amount of funds withdrawn:
Winnings of the equivalent amount of less than $ 300 are paid within 3 business days after the official request (creation and confirmation of the withdrawal request). The money is transferred to the wallet/the account of the payment system selected by the Client.
Winnings in the amount of the equivalent of 300 to 1,500 US dollars in rubles are paid within 5 business days from the date of submitting the official request for withdrawal of funds.
Winnings in the amount of 1,500 USD and above are paid out within 10 business days from the date of submitting the withdrawal request.
Regardless of the withdrawal amount, the club administration has the right to verify the funds won. After making sure that there are no failures in the software, as well as the integrity of the winnings, all funds will be transferred to the player's account. Verification may take from 1 to 14 days from the moment of creation of the application for withdrawal of the won amount.
8.13.12 The Client has the right to request a withdrawal of money from the account, provided that he has performed the minimum number of actions to open a withdrawal of funds (check the relevant information of the required number of deposits in the support chat).
8.14. We have the right to deduct the commission in the amount of our withdrawal costs that were not involved in the game.
8.15. Online gambling may be illegal in the jurisdiction in which you are located; if so, you may not use your payment card to make payments to this site.
1.1. When opening an account on the website, visiting or using any section of our club (hereinafter referred to as the Website) You accept the terms and conditions of the website, the rules of any of the games, the terms of promotional activities, bonuses, special offers, and also agree to the privacy policy. All the rules mentioned above are hereinafter referred to as "Conditions". Please read the Terms carefully before accepting them. If for any reason you are not ready to accept the Terms, we ask you not to open an account and/or continue using the Website. By continuing to use the Website, you confirm your acceptance of the Terms.
GENERAL TERMS AND CONDITIONS
links
2.1. You use any links provided on the website for informational or promotional purposes at your own discretion and at your own risk. The Company is not responsible for the content of any third-party sites, actions or omissions of their owners, for the content of third-party advertising and sponsorship on these sites. The Website may contain links to other sites that are also outside the Company's control and are not mentioned in the Terms.
CHANGES TO CONDITIONS
3.1. We reserve the right to edit, update and modify any Terms and Conditions for reasons related to customer service, as well as for reasons related to changes in laws and regulations. In case of changes/updates to the Terms, all information will be provided on the Website. The Player is responsible for reviewing the current Conditions. The Company has the right to make any changes to the operation of the website, to the software and to the provision of services without prior notice to the player, as well as to change the requirements in accordance with current legislation, the fulfillment of which is necessary for access and use of the services.
3.2. In case of disagreement with the changes, you can close your account and/or stop using the Website by following clause 13 of these Terms. If you continue to use any part of the Website after the effective date of the revised Terms, we consider this to be consent and acceptance of the revised Terms, including (for the avoidance of doubt) any additions, deletions, substitutions or other changes to these Terms.
LEGAL REQUIREMENTS
4.1. The services of the Website may not be used by persons under the age of 18. The use of the site's services by persons under the age of 18 is a violation of the Terms. The company has the right to request documentary proof of the player's age at any stage to ensure that he has reached the age of eighteen. The Company has the right to refuse to use the service and suspend the player's account if he has not provided documentary proof of his age, or if the Company suspects that the service is being used by a player under the age of 18.
4.2. You use the services provided by the Website at your own choice and discretion. You assume responsibility by deciding whether the use of the Website's services is lawful in accordance with the applicable laws of your jurisdiction. You understand and accept that online gambling may be illegal in some jurisdictions, and that the company is unable to provide you with legal advice or guarantees regarding the legality of your use of the Website services.
4.3. You confirm, guarantee and agree that the use of the services on the Website complies with all applicable laws, statutes and regulations of your jurisdiction. You understand and accept the fact that the company does not bear any responsibility for any illegal or unauthorized use of the Website services by you.
4.4. The Player is solely responsible for paying all taxes and fees applicable in connection with any winnings received as a result of using the Website. The player is also responsible for reporting his winnings and/or losses to the relevant authorities, in case the winnings are subject to taxation according to any decisions and acts issued by local legislative, tax or other authorities.
OPENING AN ACCOUNT
5.1. To start using the services of the Website, you must open an account ("Your Account"). To do this, you must provide your email address and choose a password, as well as provide personal information, including your name, date of birth, and phone number. The password you have chosen will be used to log in later.
5.2. When registering, you must provide your true name. In order to confirm the accuracy of the data provided by you, the Company reserves the right at any time to request a document confirming your identity (including, but not limited to: a copy of your passport / ID card / or any payment card used). If for any reason you are unable to provide such information, the Company has the right to suspend your account until the required data is provided, and/or permanently close your account if it is not provided.
5.3. You confirm that when registering on the Website, you provided accurate, complete and reliable information about yourself, and in case of any changes, you will make appropriate corrections to this information. If this requirement is not met, the Company may apply restrictions on making transactions, receiving bonuses, and/or closing your account.
5.4. If you encounter any problems during registration or have any questions, you can contact customer support by email in the "Contacts" section.
5.5. You can open only one account on the Website. Other accounts opened by you will be treated as a "Duplicate Account" and closed, as well as:
5.5.1. All transactions made from the Duplicate Account have been declared invalid;
5.5.2. All bets or deposits made using a Duplicate Account have been refunded;
5.5.3. Any refunds, winnings or bonuses received or made while using an active Duplicate Account will be lost by you. At the request of the Company, you will have to return any funds that were withdrawn from the Duplicate Account.
PROOF OF YOUR IDENTITY; MONEY LAUNDERING PROTECTION REQUIREMENTS
6.1. Taking into account the rights granted to you to use the services, you guarantee, confirm, undertake and agree that:
6.1.1. You have reached the age legally permitted for gambling under the laws of your jurisdiction.
6.1.2. You are the rightful owner of the funds in your account. All information provided by you during the registration process and/or at any subsequent time, including as part of any transaction, is correct, up-to-date, accurate and fully corresponds to the name(s) on the credit/debit card(s) or other current accounts that will be used to deposit or receive funds credited to/from your account.
6.1.3. You are aware, understand and accept the fact that you may lose money while using the services on the Website. You are aware that you are solely responsible for any losses related to the use of the services of this Website. You agree that you use the services solely by your own choice, decision and at your own risk. If you lose, you have no right to make any claims against the Company.
6.1.4. You understand the general rules, methods and procedures for providing services and games on the Internet. You understand that you are responsible for ensuring that these bets and games are correct. You agree not to commit any actions or deeds that may damage the reputation of the Company.
6.2. By accepting the Terms, you agree that the Company may periodically conduct checks, either at its discretion or at the request of third parties (including regulatory authorities) to verify your identity and contact information ("Verification").
6.3. You agree that the possibility of withdrawing funds from your account during the checks may be limited by the Company.
6.4. The Company has the right to close your account immediately and/or refuse to use the Website services if you provide false, inaccurate, misleading and/or incomplete information.
6.5. The Company has the right to suspend your account if it is impossible to confirm that you have reached the age of 18. If, at the time of your participation in gambling-related operations on the Website, your age was less than Acceptable, then in such a case we disclaim the obligation to refund or otherwise compensate you for the funds held in your account:
6.5.1. your account will be closed;
6.5.2. all transactions made during this time will be cancelled, and the funds deposited by you to the account will not be refunded, and will also be considered returned due to the funds withdrawn.;
6.5.3. Any bets placed by you during this time will be cancelled and non-refundable, and will also be considered refunded due to the funds withdrawn. ;
6.5.4. Any winnings accumulated during the period when your age was less than Acceptable will be lost by you, and you will have to return to us, upon request, all funds that were withdrawn from your account.
USERNAME, PASSWORD, AND SECURITY
7.1. After opening an account, your username and password must remain confidential. If you have lost or forgotten your account information, you can restore your password by clicking on the "Remind password" button at the link located below the login window.
7.2. After opening an account, you are solely responsible for the security of your password. You are also responsible for any actions and transactions carried out on your account and for all losses on your account incurred by you due to the fault of third parties.
DEPOSITS, PLACEMENT OF MONEY IN THE ACCOUNT AND WITHDRAWAL OF MONEY FROM THE ACCOUNT
8.1. In order to participate in gambling on the Website, you must deposit certain funds in your account.
8.3. You confirm and agree that:
8.3.1. The funds that you deposit into your account are not of criminal and/or illegal and/or unauthorized origin.;
8.3.2. You agree not to cancel any previous transactions and/or deny/cancel any payments made by you that may cause a refund by a third party in order to avoid any legal liability.
8.4. The Player must deposit funds to his account only from the account/system and/or debit cards registered in his name. Funds from third parties, i.e. friends, relatives, partners and/or spouses are not accepted by the Company. Otherwise, all winnings will be confiscated and refunded.
8.5. All bank expenses/fees, in case of a bank transfer request for a refund to the rightful owner, will be covered by the recipient.
8.6. You have the right to use several phone numbers, but with mandatory confirmation of each number, if you replenish your account using the paid SMS service. This number must be specified in your profile. It is forbidden to take any form of loans from a mobile network operator. It is forbidden to make SMS deposits using SMS loans with a negative account balance. If you violate this rule, your account will be blocked without the possibility of withdrawing funds.
8.7. We do not accept cash sent to us. We may use third-party electronic payment processing organizations and/or financial institutions to process both your payments and payments to You, only if the regulations and conditions of such third-party electronic payment processing organizations and/or financial institutions do not contradict the provisions of these Terms.
8.8. You undertake not to cancel any previous transactions, not to cancel them in any other way, not to cancel any money placement operations in your account, and in any such case, you undertake to refund and compensate us for such outstanding funds, including any expenses incurred by us in the process of collecting your deposits.
8.9. The Company reserves the right to block your account, cancel any payments made and recover any winnings in case of suspicious or fraudulent cash deposits, including the use of stolen credit cards and/or any other fraudulent activity (including any refunds or cancellations of payments). We have the right to inform the relevant authorities and/or organizations (including credit information agencies) about any payment fraud or other illegal activities. We reserve the right to hire collection agencies to refund payments. Under no circumstances is the Company responsible for any unauthorized use of credit cards, regardless of whether the theft of the credit card was reported or not.
8.10. We may at any time set off any positive balance of your account in favor of any amount that you owe to the Company, including (without limitation) cases of repeated betting or betting, in accordance with clause 5.5, clause 11 ("Collusion, deceptive conduct, fraud, and criminal activity") or paragraph 16 ("Errors and omissions").
8.11. You understand and agree that your account is not a bank account, and therefore, it is not subject to any insurance, guarantees, replenishment or other protection tools from deposit insurance or bank insurance systems, as well as any similar insurance systems. No interest is charged on the funds deposited in your account.
8.12. You can request a withdrawal of money from your account at any time, provided that:
8.12.1. All payments transferred to your account have been checked for unacceptable actions, and no payment has been cancelled or otherwise cancelled.;
8.12.2. Any verification actions mentioned in Section 6 have been properly carried out.;
8.13. When applying for the withdrawal of funds, the following points must be taken into account:
8.13.1. The information in your profile must be filled in, the account is identified (verified)
To identify yourself, you will need to send us a photo of your identity document, such as a passport or ID card, as well as a selfie with the first page of your passport against the background of our website or with an inscription on paper. The passport series and number can be filled in on the image. If you have topped up your account with a plastic card, you must also send copies of the front and back sides of this card. The first six and last four digits of the card must be visible in the card number (please note that if you have an embossed card number, then the same numbers on the reverse side must be covered as on the front). The CVV2 code must also be filled in.
8.13.2. You can withdraw funds from the account only to your personal banking details. At the same time, it is necessary to use only one withdrawal method, the use of different withdrawal options is prohibited.
8.13.3. According to MasterCard's rules, we will not be able to refund funds to your MasterCard credit card. Thus, deposits made with a MasterCard credit card will be refunded using alternative payment methods.
8.13.4. The Company will need to carry out an identification procedure if the requested withdrawal amount exceeds the amount of the deposit/s, as well as if the withdrawal amount exceeds the equivalent of one hundred and fifty US dollars (USD 150).
8.13.5. The Company reserves the right to withhold 10% (but not less than 0.5 USD) of the withdrawal amount as expenses for making payments, if the turnover of funds (the amount of bets) on the account is less than three times the deposit amount. The company deducts 20% before withdrawing your funds if the deposit was made using a plastic card.
8.13.6. You can withdraw from the account an amount equivalent to no more than 500 USD per day, 5000 USD per week and 20,000 USD per month. If you are playing for large bets, the Company has the right to change the withdrawal dates in your favor.
8.13.7. If you win an amount equivalent to 20,000 US dollars or more, the Company has the right to divide the payments into monthly payments of 20,000 US dollars until the full amount is paid without interest on the debt. Winnings from progressive jackpots do not fall under these conditions.
8.13.8. The Company is not responsible for any delays in payment processing that occur after the withdrawal request has been processed by our managers. Withdrawal requests are processed seven days a week.
8.13.9 If the funds were transferred using the services of a telephone operator, the payment is made only after checking the receipt of the last deposit into your account using the specified method for possible fraud.
8.13.10 Funds received with the no deposit bonus cannot be withdrawn until the bonus has been wagered. When the bonus wagering is completed, the amount of funds is transferred from your bonus balance to the cash balance and can be withdrawn, however, funds received as a result of wagering without a deposit bonus are withdrawn only to a registered bank card, QIWI cards and all similar withdrawals from a no deposit bonus are not carried out.
8.13.11 The payout period of winnings depends on the amount of funds withdrawn:
Winnings of the equivalent amount of less than $ 300 are paid within 3 business days after the official request (creation and confirmation of the withdrawal request). The money is transferred to the wallet/the account of the payment system selected by the Client.
Winnings in the amount of the equivalent of 300 to 1,500 US dollars in rubles are paid within 5 business days from the date of submitting the official request for withdrawal of funds.
Winnings in the amount of 1,500 USD and above are paid out within 10 business days from the date of submitting the withdrawal request.
Regardless of the withdrawal amount, the club administration has the right to verify the funds won. After making sure that there are no failures in the software, as well as the integrity of the winnings, all funds will be transferred to the player's account. Verification may take from 1 to 14 days from the moment of creation of the application for withdrawal of the won amount.
8.13.12 The Client has the right to request a withdrawal of money from the account, provided that he has performed the minimum number of actions to open a withdrawal of funds (check the relevant information of the required number of deposits in the support chat).
8.14. We have the right to deduct the commission in the amount of our withdrawal costs that were not involved in the game.
8.15. Online gambling may be illegal in the jurisdiction in which you are located; if so, you may not use your payment card to make payments to this site.
TERMS AND CONDITIONS FOR THE 1-CLICK SERVICE
9.1. You agree to pay for all services and/or goods or other additional services ordered by you on the Website, as well as all additional costs (if necessary), including, but not limited to, all taxes, duties, etc. You are solely responsible for the timely payment of all payments. The payment service provider only ensures that the payment is made in the amount indicated on the Website and is not responsible for the payment of the above-mentioned additional amounts by the Website user.
9.2. After clicking the "Payment" and/or "Pay" buttons, it is considered that the payment has been processed and it is irrevocably completed. By clicking the "Payment" and/or "Pay" button, you agree that you will not be able to withdraw the payment or request its withdrawal. By placing an order on the Website, you confirm and indicate that you are not violating the laws of any state. Additionally, by accepting the provisions of these terms (and/or the Terms and Conditions), you, as the owner of the payment card, confirm that you have the right to use the goods and/or services offered on the Website.
9.3. If you use the services of a Website offering such specific services as a gaming service, you provide legally binding confirmation that you have reached or have already exceeded the age of majority that is legally permitted in your jurisdiction in order to use the services provided by the Website.
9.4. By starting to use the services of the Website, you assume legal responsibility for compliance with the laws of any state where this service is used, and confirm that the payment service provider does not bear any responsibility for any illegal or unauthorized such violation. By agreeing to use the services of the Website, you understand and accept that any of your payments are processed by the payment service provider, and there is no legal right to refund services and/or goods already purchased or other payment cancellation options. If you want to opt out of using the service for the next purchase of the service and/or goods, you can opt out of the service using your Personal Account on the Website.
9.5. The payment service provider is not responsible for the refusal/inability to process data related to your payment card, or for the refusal due to failure to obtain permission from the issuing bank to make a payment using your payment card. The payment service provider is not responsible for the quality, volume, price of any service and/or product offered to you or purchased by you on the Website using your payment card. When paying for any services and/or goods on the Website, you are primarily required to comply with the rules of use of the Website. Please note that only you, as the owner of the payment card, are responsible for the timely payment of any service and/or product ordered by you through the Website and for all additional costs/fees associated with this payment. The payment service provider is only the executor of the payment in the amount specified by the Website and is not responsible for any pricing, total prices and/or total amounts.
9.6. In case of a situation related to your disagreement with the above conditions and/or other reasons, we ask you to cancel the payment in a timely manner and, if necessary, contact the Website administrator/support directly.
RULES OF THE GAME AND PLACING BETS ON THE WEBSITE
10.1. Before confirming your transaction during the game, make sure that the information about any transaction you make is correct. You are responsible for this.
10.2. The history of your transactions can be obtained by clicking on the "Checkout" link on the Website.
10.3. We reserve the right at any time to partially or completely (at our sole discretion) refuse to conduct any transaction requested by you through the Website if you have violated the Terms. No transaction is considered accepted until you receive confirmation from us. If you have not received confirmation that your transaction has been accepted, you will need to contact customer support.
10.4. You can cancel the transaction at any time by sending a support request.
10.5. The cancellation of the transaction takes effect upon receipt of the cancellation confirmation. In the event that a request to cancel a transaction has not been received and/or processed on time, you agree that your transaction may remain in the process of processing and be available for acceptance.
10.6 You agree that due to technical and other reasons, the casino has the right to reduce any number to hundredths when calculating the winning amount.
In this case, the rule applies: in any fractional number, two digits remain after the decimal point, the rest are discarded.
COLLUSION, DECEPTIVE ACTIONS, FRAUD AND CRIMINAL ACTIVITY
11.1. Are not allowed:
11.1.1. Providing information to third parties;
11.1.2. Fraud, including the use of malware, errors in our software, the use of automated players ("bots");
11.1.3. Using illegally obtained credit or debit card data when depositing funds to your account;
11.1.4. Participation in any criminal activity with criminal consequences;
11.1.5. Entering into or attempting to enter into collusion, and/or intending to directly or indirectly participate in any collusion scheme with another player while playing on the Website.
11.2. The Company reserves the right to suspend, revoke or cancel any payouts or winnings related to bonus funds received from the Company (points, bonuses, etc.) if it is suspected that you are trying to abuse them.
11.3. The Company will take all reasonable measures to exclude, as well as to identify collusions and their participants. Appropriate measures will be taken against them. We are not responsible for losses incurred by you or any other player as a result of collusion, fraudulent activities and other illegal transactions or deception.
11.4. If you suspect that a person is in collusion or is engaged in fraudulent activities, you must notify us as soon as possible by e-mail.
11.5. If we suspect you of fraudulent activity, we may at any time, without prior notice, block your access to the Website services and block your account. In such a case, we will not be obligated to refund or otherwise compensate you for the funds in your account.
11.6. It is prohibited to use the services and/or the software for any illegal or fraudulent activity. The Company reserves the right to suspend or block your and any other accounts in the system at any time and withhold funds in case of fraud detection.
OTHER PROHIBITED ACTIONS ON THE WEBSITE
12.1. The use of profanity, threats, and humiliation towards both players and employees of the Website is not allowed.
12.2. It is prohibited to perform any actions that may affect the functioning of the site in any form. The distribution of viruses or similar malicious programs, and any mass distribution of information is prohibited. It is prohibited to distort, delete or otherwise modify any information contained on the Website.
12.3. It is prohibited to use the Website for commercial purposes, to copy any information without prior agreement with the site administration.
12.4. It is forbidden to hack the security system or attempt to gain access. In case of such actions, we will be forced to immediately block your account and block access to the site, as well as inform the relevant authorities about this.
12.5. The Company is not responsible for and does not compensate for losses in case of monetary losses caused by viruses, attacks, malfunctions of information technology tools when using the Website and/or downloading any materials posted on the Website and/or any links located on the Website.
12.6. It is prohibited to sell or transfer accounts between players or intentionally lose chips in order to transfer chips to another player. Intentional loss of chips occurs when there is an intentional loss in order to transfer funds to another user.
VALIDITY AND CANCELLATION OF THE CONTRACT
13.1. You can terminate your account (including deleting your username and password) at any time by sending us an email.
13.2. From the moment you sent us an email requesting the closure of your account until the moment you receive confirmation of the closure of your account, you are responsible for any activity on your account.
13.3. The Company reserves the right to charge a commission or the amount you owe the Company before closing your account. If your account is deleted, blocked, or cancelled, the funds that were in your account at the time of closing will not be refunded, and no other funds (such as bonuses, additional points, etc.) will be credited to you or cashed out, and further access to your account will be impossible.
13.4. Based on these Terms, in case of cancellation of your account, neither party has any further obligations towards each other.
13.5. The Company has the right to delete your account (including username and password) without prior notice if:
13.5.1. For any reason, we have decided to stop providing the services in general or specifically for you.;
13.5.2. If your account is linked in any way to an account that has been deleted.
13.5.3. If your account is linked to existing blocked accounts. Except as provided in the Terms and Conditions, any balance in your account will be refunded to you within a certain period of time upon your request, after deducting the amount you owe the Company.;
13.5.4. You are participating in a conspiracy or trying to hack the system;
13.5.5. You are interfering with the software;
13.5.6. You use your Account for purposes that can be considered illegal under the current law. For example, you are trying to access a Website from a jurisdiction where gambling is prohibited.;
13.5.7. You post offensive information on the Website;
13.6. If for an extended period of time (six months or more) Your account remains inactive, and we may close or suspend it without notice. In the event of such closure of the account, the Terms will be automatically cancelled starting from the effective date of such cancellation.
13.7. The Company may close your account and cancel the Terms by sending you an electronic notification (or advance notification) to the address indicated in the contact information. In the event of any such cancellation on our part, except in situations where such closure and termination of the Terms are consistent with paragraph 10 ("Collusion, deceptive conduct, fraud and criminal activity") or paragraph 17 ("Violation of the Terms") of these Terms, we will refund the amount of your account balance. If we are unable to contact you, the funds will be transferred to the Company or the supervisory authority.
13.8. INACTIVE ACCOUNTS
13.8.1 If you have not placed bets from the Player's Account for a period of one hundred and eighty (180) days (the “Grace Period”), your Account will be considered Inactive.
13.8.2 As soon as your Account is declared inactive, we will have the right to charge you a commission for maintaining a current account (the 'Inactive Account Commission'). We may deduct an amount equal to the Commission of the Inactive Account from your gaming balance starting from the last day of the Registration Period, and then every thirty (30) days thereafter in accordance with the Payment Schedule of the Commission of the Inactive Account. If your Account continues to be recognized by us as an inactive account for a period of twelve consecutive months, as a guarantee of the safety of your funds, we may withhold any remaining funds in your Player Account and close your Player Account. You can contact us to claim the withheld funds within 5 years from the last time you placed a Bet, minus all service fees due.
13.8.3 We will stop deducting the Commission of the Inactive Account from your Player's Account if bets are placed on your account and it is reactivated or, due to account closure in accordance with clause 13.1.
13.8.4, the Commission of the Inactive Account is 5% of the amount on the account balance; the minimum commission amount is $ 5 or equivalent this amount is in a different currency.
13.8.5 The amounts of any type of commission and other penalties may change from time to time.
CHANGES ON THE WEBSITE
14.1. The Company has the right to make changes or supplement any service offered on the Website at any time in order to maintain and update the Website.
SYSTEM ERRORS
15.1. In case of any malfunction in the system or an error in the game (deviation from the normal functioning of the game logic for any reason), the Company will correct the situation as soon as possible. The Company is not responsible for information technology problems caused by the operation of equipment used by you or other players to access the Website, as well as for failures in the operation of your Internet service Provider or the Internet service provider of other players.
ERRORS OR OMISSIONS
16.1. During the use of the Website services, certain circumstances may arise when the bet was accepted or the payment was made with errors on the part of the Company (for example, incorrect setting of the game betting conditions on our part as a result of an obvious error or omission in entering information, or as a result of a computer malfunction, or a calculation error committed by us the amount of winnings/refunds due to you, including as a result of incorrect manual or automatic data entry).
16.2. The Company may limit or cancel any bet.
16.3. If you have used funds that have been credited to your account or were transferred to you by mistake to place subsequent bets or participate in the game, we may cancel such bets and/or any winnings that you may receive using such funds, and if we have already paid you funds for such bets These amounts will be considered transferred to your trust management, and you will have to return them to us immediately upon our request.
16.4. The Company (including our employees or agents), partners or suppliers are not responsible for any damage, including loss of winnings, resulting from an error on your part or ours.
16.5. The Company and its licensees, distributors, subsidiaries, branches and all employees and directors are not responsible for any loss or damage that may be caused by the interception or misuse of any information transmitted over the Internet.
LIMITATION OF OUR LIABILITY
17.1. You understand and accept the fact that the choice to use the services of the Website or not lies entirely with you, and you do so solely at your own choice, discretion and at your own risk.
17.2. The Website is operated in accordance with the Conditions described on this Website. We make no additional representations or warranties with respect to the Website or the services offered on the Website, and hereby exclude our liability (to the extent permitted by law) with respect to all implied warranties.
17.3. The Company is not responsible for the content of any of the websites that can be accessed through the Website. The Company is not responsible for contracts, offenses, negligence, any damage or losses caused, including, but not limited to, loss of data, income, prestige, reputation, as well as for any losses that we cannot currently foresee.
VIOLATION OF THE TERMS
18.1. You understand and accept that you will have to fully compensate us for any claims, liability, costs or expenses (including legal fees), as well as any other costs that may arise as a result of your violation of the Terms.
18.2. You confirm that you are ready to fully compensate for losses, protect and defend the interests of the Company, its non-branded partners and their respective companies, as well as their respective officers, directors and employees from any claims, demands, liability, damages, losses, costs and expenses, including legal fees and any other expenses that have arisen for any reason due to:
18.2.1. Your violations of the Terms of Use;
18.2.2. Your violations of the law or the rights of third parties;
18.2.3. Using Your access to the Services by any other person with or without your permission, or accepting any winnings received in this way.
18.3. If you violate the Terms, we reserve the right, but are not obligated to:
18.3.1. Send you a notification (using your contact information) that you are violating the Terms by demanding that the violations be stopped;
18.3.2. Suspend your Account so that you cannot place bets or play games on the Website;
18.3.3. Block Your Account;
18.3.4. Cancel bonuses or winnings that you have acquired as a result of any serious violation;
18.4. If you do not comply with any of the provisions of the Terms, the Company has the right to revoke your username and password.
INTELLECTUAL PROPERTY
RIGHTS 19.1. The content of the Website is subject to copyright and other proprietary rights owned by the Company or used under license from third-party copyright holders. The use of any materials posted on the Website for commercial purposes is prohibited.
19.2. Using the Website does not grant the user any intellectual property rights (such as copyrights, know-how or trademarks) owned by the Company or any other third party.
19.3. It is prohibited to use or reproduce the trade name, trademark, logo or other creative materials presented on the Website.
19.4. You undertake to compensate for any damage, costs or expenses incurred due to or in connection with the commission of any prohibited activity. You undertake to notify the Company of the commission of any prohibited activities by any person, provide the necessary assistance to the Company and provide all the information you have regarding this issue.
YOUR PERSONAL INFORMATION
20.1. We process the personal information provided by you strictly in accordance with the Privacy Policy.
20.2. By providing the Company with personal information, you consent to the processing of your personal data for the purposes described by the Site administration in the Terms and Conditions.
20.3. We do not disclose players' personal information to anyone except employees who need access to the data to provide services.
20.4. The Company stores the correspondence received from you (including copies of all emails) in order to accurately record all information received from you.
20.5. The Company has the right to send information letters to the e-mail address specified by the user upon registration.
USE OF COOKIES ON THE WEBSITE
21.1. In order to ensure the functionality of the Website, the Company uses cookies. Additional information on how to delete or control cookies is available on the website www.aboutcookies.org . Deleting the Company's cookies or taking measures to prohibit their storage on your computer in the future may lead to the inability to access certain sections or functions of the Website.
COMPLAINTS AND NOTICES
22.1. To file a complaint regarding the Website, please contact our support team.
22.2. You understand and accept that the records on the server will act as final evidence in determining the outcome of any dispute.
22.3. You accept the results of all games and acknowledge that the result is determined by a random number generator. If the information displayed on your screen does not match the balance on your account, the balance available on the Company's server is considered decisive.
INTERPRETATION
Russian Russian version 23.1. The original text of the Terms is written in Russian, therefore, the Russian version has an advantage. Any interpretation of the Terms and Conditions must be based on the original Russian text.
TRANSFER OF RIGHTS AND OBLIGATIONS
24.1. The Company has the right to transfer, assign and sublicense or pledge the Terms, in whole or in part, to any person (without your consent), provided that such appointment is on the same terms or conditions that are no less beneficial to you.
FORCE MAJEURE CIRCUMSTANCES
25.1. The Company is not responsible in case of non-fulfillment or delay in fulfilling any of our obligations under the Terms that are caused by force majeure circumstances, including natural disasters, wars, civil unrest, disruptions in public communication networks or services, industrial disputes or DDOS attacks and similar Internet attacks that may have adverse consequences ("Force majeure").
25.2. For a period equal to the period of Force Majeure, there is a delay in the performance of obligations. The Company's activities are considered suspended during the period of Force Majeure. The Company will use all possible resources to stop the effect of Force Majeure or to seek a solution that will be able to fulfill its obligations, despite Force Majeure.
WAIVER OF OBLIGATIONS
26.1. If the Company fails to ensure that you strictly comply with any of its obligations, or the Company fails to exercise any of the rights or remedies to which it is entitled, this will not constitute a waiver of such rights or remedies, and will not release you from compliance with your obligations.
26.2 The Company's refusal to fulfill any of the obligations of the Conditions is not legally binding unless it has been formalized and has been transmitted to you in writing, electronically or orally in accordance with the above.
DIVISIBILITY OF THE AGREEMENT
27.1. If any of the Terms lose their legal force, the terms "condition" or "provision" will be appropriately separated from the remaining terms, conditions and formulations, which will fully retain their legal force, as provided by law. In such cases, the part that is considered invalid is changed in accordance with applicable law to reflect the original objectives as accurately as possible.